Frequently

Asked Questions

Find the answers you are looking for.

"Fast and friendly technicians- overall good experience." - Eileen Revler


Stair Lift FAQ

Q: Does the stair lift attach to a wall?

A: No, it solidly mounts to the stair tread.

Q: How long will it take to get my stair lift?

A: No more than 10 days from your order and many times in less than a week. The actual install usually requires 3 hours. Afternoon and evening appointments are available for install.

Q: How do I buy a stair lift?

A: Call us or fill out our contact form and we will help you find the best stair lift for you, your budget and your home.

Q: What is the weight limit for a stair lift?

A: Stair lifts can hold up to 350 lbs.

Q: Are my stairs wide enough for a stair lift?

A: Your stairs need to be a minimum of 27-29 inches wide. The unit folds to 11 1/2 inches and the rail uses 7 " from the wall.

Q: How do I get off of my stair lift?

A: The unit has a manual or powered upper 90 degree swivel to help you get off firmly on the upper floor.

Q: How much does a stair lift cost?

A: Fill out the contact form and we will contact you with pricing and information.

Q: What if the power goes out?

A: The units feature DC drive and will continue to operate normally and uninterrupted with or without household power.

Elevator FAQ

Q: Should I buy an elevator or build a one-story home?

A: The elevator costs a fraction of a modern kitchen and will use much less materials than those required by a ranch. Less concrete, less roofing, less siding is used making the elevator a more environmentally sound decision. A ranch features a basement which is built and not used because it is not accessible

Q: If I am building a home can I add it to my home later?

A: Yes, just design your home with stacked closets. This will enable you to stay in your new home with out the worry of future accessibility.

Q: What if I have children?

A: Residential elevators are designed with easy to use controls and the most modern safety features including automatic gates, locks, brakes, and doors.

About Us

  • We are the local accessibility experts for all of Upstate and Western New York.
  • We have 100's of years of experience installing / servicing accessibility equipment. Including, schools, homes, and businesses.
  • Service, warranties and customer
    "Bill of Rights" are standard at Victory Lifts.
  • Taking you to the next level of living effortlessly

Affiliates

Victory Lifts prides itself in being the local industry experts. All of our installs use the finest craftsmanship and code compliance.

Better Business Bureau,Syracuse Builders Exchange, Accessibility Equipment Manufacturers Association, National Association of Elevator Contractors, Garaventa Lift, ThyssenKrupp, Stannah

Contact

1-800-827-5036

How can we help you?

Upstate New York

26 Corporate Circle, E. Syracuse, NY 13057

Phone: 315.414.0863
Fax: 315.414.0865

Western New York

Phone: 585.429.0356
Fax: 585.392.1187

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